How many users can it have?
There is no limit to the number of users. However, each user must have an individually assigned license to be able to use the program.
Can two users use the same license?
In the web version, each user must have a license individually assigned to their email address. If two people attempt to access an account on the web using the same credentials simultaneously, the program will automatically disconnect them.
What can I do if I want to change my company name or any account information?
To make changes related to your company information, the account administrator must contact the sales department by sending an email to sales@cegsoft.com with the relevant information about the change.
Why does it say “Oops, invalid license” when I access a module?
If this message appears, it means you do not have an active license for the module you are trying to access. The account administrator should check to ensure that your user has the licenses properly activated. If the licenses are active and the message still appears, you can try logging out and logging back in, or use a different browser.