By clicking the question mark icon in the program or by going directly to support.experttax.com, follow the steps below to submit a help request.
1. Click the Submit a Request button.
2. Select the topic that best describes your situation.
3. Describe your situation as clearly as possible and click Find Solutions.
💡Tip: Include all relevant details to help us analyze your case more efficiently.
4. Our AI Tax Assistance will attempt to provide an instant answer to your question.
5. If you still need assistance, include the URL of the related return and click Submit a Ticket. One of our specialists will review your case.
💡Additional Tips:
- When submitting a ticket, include a detailed description of the issue or question.
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Return URL (copy the link from the top of the return and paste it into your message).
- Screenshots or relevant documents (if applicable).
- Date and time when the issue occurred.