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To reinstall the program you must follow the steps below for Windows operating system.

1. Close the program.
2. Go to Control Panel on your computer.
3. In the Programs area, select Uninstall a program.
4. Search for the program to reinstall example Expert Tax 2020 and right click and choose Uninstall.
5. It will ask you if you are sure you want to uninstall, and you will be asked if you are sure you want to uninstall.
6. While the program is uninstalling, go to https://experttax.com to the Help area and choose Downloads. Attached is a direct link: Download Center - Expert Tax Support Center
7. On the download page, choose the tax year e.g. 2020 and select the option that says Click here to download the redistributable installer and the program will start downloading.
8. Once the download is complete, follow the installation steps that will be displayed on the screen.
9. Once the installation is finished, open the program.