Team Viewer is the principal tool we use to connect remotely to your computer if necessary.
In order to install the program, follow the next steps:
- Go to rc.cegsoft.com
- Press Connect to Technician.
The next screen will be shown and the Team Viewer will start downloading.
3. Once it is downloaded, press Open.
4. Accept terms and conditions.
5. Once installed, a screen will open with Your ID and a Password. Provide them to the technician assisting you, in order to complete the remote connection.