- If I start using the desktop version, do I have to stay in that version forever? Can I switch to the cloud later if I want?
- What is the difference between installing the regular version and the redistributable version?
- What happens to my clients if I am using Expert Tax Desktop and then switch to Expert Tax Cloud (or vice versa)?
- Until what period do I have access to my tax returns?
- What are the benefits of using Expert Tax Cloud?
- Which browser should I use?
- How many customers can I create?
- What is the effect of not performing program updates?
- Can I export an Excel file with all my customer information?
- What are the advantages of Expert Tax Cloud?
- The social security information does not match the Hacienda records. What should I do?
- Can two users use the same license?
- How do I reinstall the program?
- How do I know that you have updated the program if I use the Web version?
- Can I increase or decrease the resolution size in the Desktop program?
- Can I download the list of filed returns in the E-File App?
- Can I electronically file 480's and W2's to SURI?
- Which forms are filed electronically?
- I have an individual for whom I prepare his personal payrolls, that individual is also an employer and I take the payrolls to him, where do I place the employer ID in that client's profile for the purposes of the Payroll module?
- How can I delete a user?
- When accessing a module I get "Oops, license invalid".
- How many files can be imported at a time?
