- What is my PIN, IP PIN, and EFIN?
- CEGsoft secure and compliant, with SOC 2
- What can I do if I want to change my company name or some account information?
- What does "Clear list" means?
- I just bought the program, now what do I do?
- How can I submit a help request?
- If I start using the desktop version, do I have to stay in that version forever? Can I switch to the cloud later if I want?
- What happens to my clients if I am using Expert Tax Desktop and then switch to Expert Tax Cloud (or vice versa)?
- Until what period do I have access to my tax returns?
- The social security information does not match the Hacienda records. What should I do?
- Can two users use the same license?
- Can I electronically file 480's and W2's to SURI?
- Which forms are filed electronically?
- Where do I place the employer ID number of a DBA individual profile for Payroll module purposes?
- How can I delete a user?
- Why when accessing a module, I get "Oops, license invalid".
- How many files can be imported at a time?
